Steam changes return policy for games
Games that you have played for a maximum of two hours can be returned on Steam. For games with pre-release access, in Early or Advanced Access, this timer only counted after release. This is now changing.
On the Steam gaming platform, you have the option of returning games without any questions asked so that you can get your money back. The prerequisite for this is that you must not have played the game for more than two hours and must request a refund within 14 days of purchase. These parameters will not change. Rather, the change closes a loophole that has opened up due to the introduction of Early Access and Advanced Access.
Games with this type of advance access did not count the number of hours played. This meant you could spend many hours in a game before the official release. Only from the official launch did this time count towards the refund. In an announcement, Steam points out that in future all hours played will be taken into account for possible refunds. However, the 14-day period still only begins with the official full version.
These changes affect a large number of games. This year alone, more than 800 games have already been released in Early Access, according to statistics from SteamDB. Last year there were 2103 games.
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