Can someone from your support team get in touch now? What's going on with you? I still paid 499 CHf for the headphones and now I've been waiting since 20 January after emailing support and registering the case. Honestly now.
The headphones are great. But one ear pad is defective.
Feedback please!!!

Question

Can someone from your support team get in touch now? What's going on with you? I still paid 499 CHf for the headphones and now I've been waiting since 20 January after emailing support and registering the case. Honestly now. 
The headphones are great. But one ear pad is defective.
Feedback please!!!

Answer

I have not received an email!
My case has been unanswered since 20/01/2024.

Answer

According to our enquiry, you should have been informed by email last Friday.
Unfortunately, we cannot process orders or service cases from the community team.

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Question about QuietComfort Ultra - 650461

Can someone from your support team get in touch now? What's going on with you? I still paid 499 CHf for the headphones and now I've been waiting since 20 January after emailing support and registering the case. Honestly now. The headphones are great. But one ear pad is defective. Feedback please!!!