I bought a new machine and all that comes out of the milk frother is smoke/steam and very little hot water but no milk, so I have lost the frother. I politely ask you to send me a milk frother ~ frother?
thank you in advance for your courtesy.

Sincerely
p.pérez

Question

I bought a new machine and all that comes out of the milk frother is smoke/steam and very little hot water but no milk, so I have lost the frother. I politely ask you to send me a milk frother ~ frother? 
thank you in advance for your courtesy.

Sincerely 
p.pérez

Answer

The best way to do this is to contact our customer service team directly at https://helpcenter.galaxus.ch/hc/de/requests/new.
 Your enquiry can then be processed individually.

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Question about De'Longhi Nespresso Lattissima One

I bought a new machine and all that comes out of the milk frother is smoke/steam and very little hot water but no milk, so I have lost the frother. I politely ask you to send me a milk frother ~ frother? thank you in advance for your courtesy. Sincerely p.pérez