Hello together

Does anyone also have the problem that the sync no longer works in conjunction with the current Apple TV 4K? For about 2 days now, the synchro has simply stopped working and on the Swisscom TV app I only receive sound and no picture. When I switch on the synchro, the entertainment area dims down extremely and the lights only glow a very faint white. With the PS5, however, the sync works perfectly, only with the Apple TV 4K it has problems. Anyone have any idea?

Lg

Question

Hello together

Does anyone also have the problem that the sync no longer works in conjunction with the current Apple TV 4K? For about 2 days now, the synchro has simply stopped working and on the Swisscom TV app I only receive sound and no picture. When I switch on the synchro, the entertainment area dims down extremely and the lights only glow a very faint white. With the PS5, however, the sync works perfectly, only with the Apple TV 4K it has problems. Anyone have any idea?

Lg

Answer

I had the same problem. After restarting the Apple TV and the Syncbox, it worked again.

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