In fact, it is difficult to find suitable accessories for this item in Switzerland, and we currently have no source of supply for it.

Yes, I did that and it worked really well. I used the following product: Biohy Wischroboter cleaning agent 35855880

We have 2 dogs and 2 cats. That's never a problem. The hoover empties itself at the station and there is never any hair there.

WLAN fits, in the same

In fact, only 10 pieces were available at the reduced price. These were sold shortly after 12 noon, after which the previous price was restored. We regret that the quantity was so small.

Only two dust bags were included, one already inserted, one additional, everything else was just there. So far I haven't found any specifically for the Ultra Heat, either on Aliexpress or here in Germany. Maybe the things from the L20 or the other L10 will fit... But most of the time these things are available soon anyway.

Yes, the Dreame L40 Ultra is currently the cheapest vacuum-mopping robot that cleans the mop pads with warm water and then dries them.

The Dreame L10s Pro Ultra Heat offers several advantages over the L10s Ultra Gen2. Here are some of the most important differences: - Hot water mop cleaning: The L10s Pro Ultra Heat can clean mops with hot water, which removes grease residue more effectively. This function is missing on the L10s Ultra Gen2. - Navigation and camera function: The L10s Pro Ultra Heat has better navigation with laser room measurement and an RGB camera that enables a live view function. The L10s Ultra Gen2, on the other hand, uses an IR camera without live view. - Mop extend function: The L10s Pro Ultra Heat has an extendable mop function that enables better edge cleaning. Overall, the L10s Pro Ultra Heat offers more advanced functions, especially in mop cleaning and navigation. However, the L10s Ultra Gen2 is less expensive and offers pet mode, which can be useful for households with pets.

Hello The robot hoover can easily drive over carpets with a height of 0.5 cm. It has a carpet detection function that allows you to customise cleaning on carpets. You can configure the cleaning programmes to determine where the robot cleans wet and dry and where it only cleans dry. The robot is also suitable for parquet.

I ordered the robot vacuum on 28 January and am still waiting.

Sali You need a separate water connection kit, also available here at Galaxus. Make sure you get the right one. LG

Hello, you can, but you don't have to. There are tanks for filling and one for dirty water.

Unfortunately, we do not offer this spare part in our range. I would recommend that you check directly with the manufacturer, they will certainly be able to help you.

You do not necessarily have to connect the charging station to the water connection and water drain. Instead, you can manually fill the fresh water tank and empty the dirty water tank. However, there is an optional water connection kit that automates the process if you prefer.

Yes, a charging station is included with this product. The charging station is an important part of the robot hoover and offers additional functions such as automatic emptying of the dust container and cleaning the mops with hot water.

Yes, the device has a camera function. This is used for obstacle detection and monitoring. You can even call up live images via the app.

In fact, this may be advisable for this product category. As there are relatively many warranty cases.

This product is expected to be available again from mid-March, but this is not guaranteed.

The robot hoover's dust bag must be replaced when it is full. It cannot be washed out as it is specially designed to collect and empty dust and dirt. The suction station automatically emptying the dust bag makes the process easier, but the bag itself is not reusable.

Yes, the robot is suitable for multiple floors. It supports the creation of multi-floor maps, which makes it possible to map and clean multiple floors. However, it must be moved manually between floors and to the cleaning station as it has no ability to recognise and negotiate stairs.

Yes, but make sure that you use cleaning agents that do not foam. A small bottle is already included in the scope of delivery.

The Dreame L10s Pro Ultra Heat is equipped with advanced obstacle detection to help it recognise and avoid obstacles such as curtains. Here are some important points: - The robot has a camera function and sensor technology that allow it to detect and avoid obstacles in the room. - However, there is no specific guarantee that the robot can always successfully avoid curtains that reach the floor without touching or tangling them. The effectiveness depends on the environment and the specific configuration of the room obstacles. To minimise the risk of tangling, obstacle detection can be adjusted in the app to enable less sensitive cleaning, but there is no absolute guarantee that the robot will successfully avoid curtains in all cases.

I can't answer all the questions, but: I have only added the Dreame product so far, but I don't really see any reason why my own wouldn't work, as the container is removable. I haven't changed the teat bag yet, it lasts a relatively long time. But we don't run Dreamy McWischface that often either. Additional information: Long hair gets easily caught in the rotating parts, so check them from time to time. Carpets in general are not necessarily his strong point, we have one that is about 3cm high with pile (if that's what you call it), he almost never gets up there. On another carpet it occasionally loses the mops, I have also deactivated this. Furthermore, it can even happen with flat carpets that it folds up the corners... On the whole, however, we are satisfied.